Our Services

Essentials

  • What you get

    • Operational health check across Sales, Service, Parts, Rental, and Back Office

    • CX/EX audit (customer & employee experience)

    • Findings + 90-day action plan with measurable targets

    • Light coaching & support to kickstart execution

    • OEM/Dealer channel alignment review (fit, gaps, next steps)

    Outcome: Clear priorities, quick wins, and leadership alignment in 30–90 days.

Performance Accelerator

  • Everything in Essentials, plus

    • Budget & P&L review with a margin-improvement roadmap

    • Expense reduction (contract terms, labor efficiency, warranty capture)

    • Vendor review & renegotiation for cost/availability gains

    • Purchasing & inventory analysis (turns, obsolescence, reorder logic)

    • KPI dashboard (dealer/fleet metrics that matter, pulled from your DMS/ERP)

    Outcome: Lower cost-to-serve, faster turns, and a durable KPI rhythm.

Contract-Win & Scale Program

  • Everything in Performance Accelerator, plus

    • Bid strategy & assistance (Municipal, School District, State; co-ops like BuyBoard/HGAC/Sourcewell)

    • Technician pipeline programs (ISDs, colleges, vendor partnerships)

    • Training & seminars (virtual/in-person; sales, service, leadership)

    • Internal education & playbooks (ready-to-use SOPs and checklists)

    • Shop layout & workflow design (throughput, safety, compliance)

    Outcome: Win more public-sector work, stabilize staffing, and scale execution across sites.